Renee Powell

Here's how to order on 5B.com!  Select an item Choose Ship to Home or Buy Online, Pick Up In Store Click "Add to Cart" Continue shopping until you’re ready to checkout. Click on "Cart" at th...

we're sorry to hear this happened and we're happy to help! please click here to submit a request and let us know what we can do to make it right!

Your package will be picked up from one of our fulfillment centers by one of our shipping partners:  Fed Ex  USPS To track your package, use this link and enter your tracking number Most orders a...

we're happy to help with your tax-exemption status both in-store & online! pls see the below documentation required by state law, as well as how to set up a tax-exempt account online or shop with ...

HR Contact Information Hours of Operation (Eastern Time):Monday - Friday: 9AM - 5PMSaturday + Sunday: CLOSEDHolidays: CLOSED(Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, In...

Five Below authorizes your card when you place an order, then officially "bills" you when your order ships (just like most other retailers)! Your card will be authorized for the total amount of the...

If you are looking to connect with a Buyer, email your information to coolbuyers@fivebelow.com. If you're looking to connect with our Vendor Relations team, email VendorRelations@fivebelow.com. 

When will I be charged for my order?  you will only be charged for your order once it is picked up!  FYI: If you place an order with FiveBelow.com where some items are picked up in-store and other...

Lost a receipt or order invoice?  No worries!   We're happy to help locate a copy of your receipt. Please provide all of the below information and reach out to our high five team HERE: Online Purch...

Apologies, but we're unable to change an order from buy online/pickup in-store to home delivery once the order has been placed.  If the order is not picked up after 7 days, our system will automa...