Renee Powell

What if I can’t make it to the store in 7 days?!  Can I extend the pick-up window? Please call the store that you placed your order with!   They can often hold the items for you a few extra days. ...

Five Below is required to charge sales and use tax according to Federal and State guidelines.  Tax is calculated based on the shipping address and the appropriate rules for that tax jurisdiction. ...

There are 3 ways to check your balance:  Call 1-888-892-3813.  You'll be asked to enter the gift card # & access code. To check online, go to: https://www.giftcardorder.net/fivebelow/mini.asp Yo...

Our requirements for real estate are a minimum of 8,000 square feet (will consider range from 8,000 to 10,000 square feet) and frontage minimum of 55'. Focused on regional shopping center locations...

Our apologies, however, we cannot ship to military addresses at this time.   This is something we are working to offer in the future! 

we're sad to see you go!if you wish to unsubscribe from our emails, there is a personalized link at the bottom of our email to click!

At this time, we do not offer a ship-to-store option.   We hope to offer this in the future, though!  We do offer buy online, pick up in-store!  Click here to learn more about it :)   What's the di...

Your order will be held for 7 days after you receive your "ready for pickup" email.  We’ll send you an email reminder the day prior to your order being canceled.   If your order is canceled, the ...

To obtain tax-exempt status with Five Below, State law requires all organizations and/or taxpayers to provide the documentation described below: 501(c) Tax-Exempt Organizations: Valid state-specifi...

There are times when an online or buy online pick up in store order may be canceled.   One of the most common reasons is that when our team went to fulfill your items, they were no longer in stock....