Renee Powell

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Recent activity by Renee Powell Recent activity Votes
  • forms of payment (in store)

    Accepted In-Store Payments: Cash Credit/Debit Cards: Visa, MasterCard, Discover, & American Express Gift Cards: Five Below Gift Cards (Plastic or eGift Cards) Gift Cards: Visa/MasterCard/AMEX Gift...

  • discounts & coupons

    we're all about bringing our customers the coolest stuff for the hottest prices!  our everyday assortment is already priced at the lowest possible cost, so we do not accept coupons.  pls keep an ey...

  • my package says delivered, but didn't arrive!

    We're sorry to hear this happened and we're happy to help!Sometimes, shipping carriers mark packages delivered, but they don't show up until a day or two later!  Please allow 2-3 days to pass, and ...

  • do you accept coupons or promo codes?

    Five Below brings our customers the coolest stuff for the hottest prices!  Our everyday assortment is already priced at the lowest possible cost, so we do not accept coupons. Stay tuned to our webs...

  • ship center contact info

    If you are delivering a shipment or need to get in contact with one of our warehouses, below is the contact information for each: Pedricktown, NJ Address: 5 Gateway Blvd, Pedricktown, NJ 08067 Ph...

  • what do I need to pick up my order?

    Where do I pick up my order?  All orders can be picked up at the checkout area.  You will receive specific pickup instructions via email. What do I need to pick up my order?  A photo ID, or, the...

  • do you ship outside the USA?

    At this time, we ship only within the contiguous 48 states We do not ship to Alaska, Hawaii, Puerto Rico, or the US Virgin Islands, as they are outside the contiguous US.  We also have a firew...

  • item limits

    So that everyone has a chance to order the coolest stuff, all of the items on our website have purchase limits. We are unable to remove limits, combine orders, or refund shipping should you decide ...

  • I got a pick up confirmation, but I didn't pick up my order!

    It was likely due to the store team accidentally confirming the order by mistake. Unfortunately, once they confirm the pick up, they are unable to un-do this action on their device!  Apologies!   P...

  • price matching

    At Five Below we always offer our products at the lowest possible price that we can!   For that reason, we do not offer price matching at this time